Skylight Global Logistics (“Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website (https://skylightgloballogistics.com/) or use our logistics services.
By accessing our website or providing us with your personal data, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information (Directly Provided)
When you interact with us — through our website, email, phone, or in person — you may provide:
- Full Name
- Email Address
- Phone Number / Mobile Number
- Company Name & Designation
- Mailing / Billing / Shipping Address
- Government-issued Identification (for customs clearance purposes)
- Tax Identification Numbers (GST, VAT, EIN, etc.)
- Import/Export License Numbers
- Banking and Payment Information
- Shipment Details (description of goods, weight, dimensions, origin, destination)
1.2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type & Version
- Operating System
- Device Information
- Pages Visited & Time Spent
- Referring URLs
- Clickstream Data
- Cookies and Similar Tracking Technologies
1.3. Information from Third Parties
We may receive information about you from:
- Carriers, shipping lines, and airlines
- Customs authorities and regulatory bodies
- Business partners and agents
- Credit reference agencies
- Publicly available sources
2. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To process, manage, and execute your shipments, customs clearance, warehousing, and other logistics services |
| Communication | To respond to inquiries, provide quotations, send shipment updates, and delivery notifications |
| Account Management | To create and manage your client account and maintain business relationships |
| Billing & Payments | To generate invoices, process payments, and manage financial transactions |
| Customs & Compliance | To prepare and submit customs declarations, comply with import/export regulations, and fulfill legal obligations |
| Legal & Regulatory | To comply with applicable laws, regulations, court orders, and government requests |
| Marketing | To send promotional materials, newsletters, industry updates, and service offerings (with your consent) |
| Website Improvement | To analyze website usage, improve functionality, and enhance user experience |
| Security & Fraud Prevention | To detect, prevent, and investigate fraudulent or unauthorized activities |
| Business Operations | For internal administration, auditing, record-keeping, and quality assurance |
3. Cookies & Tracking Technologies
3.1. What Are Cookies?
Cookies are small data files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your browsing experience.
3.2. Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function properly (e.g., session management, security) |
| Analytics Cookies | Help us understand how visitors use our website (e.g., Google Analytics) |
| Functional Cookies | Remember your preferences and settings |
| Marketing Cookies | Track your activity across websites to deliver relevant advertisements |
3.3. Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
- Google Chrome Cookie Settings
- Mozilla Firefox Cookie Settings
- Safari Cookie Settings
- Microsoft Edge Cookie Settings
4. How We Share Your Information
We may share your personal information with the following parties:
4.1. Service Providers & Partners
- Carriers, shipping lines, airlines, and trucking companies — to execute transportation services
- Customs brokers and agents — for customs clearance and documentation
- Warehouse operators — for storage and distribution services
- Insurance providers — for cargo insurance processing
- IT service providers — for website hosting, maintenance, and data management
4.2. Government & Regulatory Authorities
- Customs authorities — for import/export declarations
- Tax authorities — for compliance with tax regulations
- Law enforcement agencies — when required by law or in response to legal processes
- Trade compliance bodies — for sanctions screening and export control
4.3. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such change.
4.4. With Your Consent
We may share your information with other third parties only with your explicit consent.
⚠️ We Do NOT Sell Your Personal Information
Skylight Global Logistics does not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption (SSL/TLS) for data transmitted through our website
- Firewalls and intrusion detection systems
- Access controls — limiting data access to authorized personnel only
- Secure data storage with regular backups
- Employee training on data protection and confidentiality
- Regular security audits and vulnerability assessments
While we take all reasonable measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Provide our Services and maintain our business relationship with you
- Comply with legal, regulatory, tax, and accounting requirements
- Resolve disputes and enforce our agreements
Typical Retention Periods:
| Data Type | Retention Period |
|---|---|
| Client account information | Duration of business relationship + 7 years |
| Shipment and transaction records | 7–10 years (as required by law) |
| Customs and compliance documents | 5–10 years (as per regulatory requirements) |
| Website analytics data | Up to 26 months |
| Marketing communications | Until you unsubscribe or withdraw consent |
After the retention period, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Right of Access | Request a copy of the personal data we hold about you |
| Right to Rectification | Request correction of inaccurate or incomplete data |
| Right to Erasure (“Right to be Forgotten”) | Request deletion of your personal data (subject to legal obligations) |
| Right to Restrict Processing | Request limitation of how we process your data |
| Right to Data Portability | Request transfer of your data to another organization in a structured format |
| Right to Object | Object to the processing of your data for marketing or other purposes |
| Right to Withdraw Consent | Withdraw consent at any time where processing is based on consent |
| Right to Lodge a Complaint | File a complaint with a relevant data protection authority |
To exercise any of these rights, please contact us at [Insert Email Address].
We will respond to your request within 30 days of receipt.
8. International Data Transfers
As a global logistics company, your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
When transferring data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions by data protection authorities
- Binding Corporate Rules (where applicable)
- Consent-based transfers where required
9. Third-Party Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Marketing Communications
11.1. We may send you marketing emails, newsletters, and promotional materials about our services, industry news, and special offers.
11.2. You can opt out of marketing communications at any time by:
- Clicking the “Unsubscribe” link in our emails
- Contacting us at [Insert Email Address]
- Updating your communication preferences in your account
11.3. Even if you opt out of marketing communications, we may still send you transactional and service-related communications (e.g., shipment updates, invoices, important notices).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated Privacy Policy.
13. Compliance with Data Protection Laws
This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to:
- General Data Protection Regulation (GDPR) – European Union
- Information Technology Act, 2000 & IT Rules – India
- California Consumer Privacy Act (CCPA) – United States
- Personal Data Protection Act (PDPA) – Singapore
- Data Protection Act 2018 – United Kingdom
- Other applicable national and international data protection laws
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Skylight Global Logistics
📧 Email: sales@skylightgloballogistics.com
📞 Phone: +919137228050
🌐 Website: https://skylightgloballogistics.com/
📍 Address: D-228, Trade Center, South
Tukoganj, Indore, 452001